You’ve probably noticed that we’ve transformed SAMHSA.gov (and if you haven’t, we’ll wait here while you check it out). We’re excited to present the newly redesigned website, which we created with you in mind. Based on customer feedback, we designed a website that’s organized to make it easier for you to find the information and resources you need.
Main page content
Have you ever tried to find grant information on SAMHSA.gov? We are working on improving this section of our website and would like to hear your feedback.We are transforming SAMHSA.gov into an easy-to-navigate, topic-based website. Since fall 2011, your tremendous participation and valuable feedback have helped in finalizing the primary navigation menus and content organization for key topic areas.Participate in the Next Card Sort
A section of the new SAMHSA.gov is now live and ready for you to explore!
SAMHSA.gov is being redesigned, reorganized and rewritten so that it's easier to find and understand information. The new site will be a robust, easy-to-navigate website and will launch in sections over the summer—called a “Beta Approach.”
SAMHSA’s Project Evolve continues to move toward a new improved SAMHSA.gov. The “customer first” approach strives to ensure that SAMHSA.gov users are an integral part of the process with feedback driving improvements to SAMHSA.gov. We need your feedback to help us organize the lower level content of our webpages.
Since fall 2011, we have been posting Project Evolve progress updates, asking for your help and participation, and seeking your comments, feedback, and suggestions. So far, three rounds of online card sorting exercises have been conducted to evaluate the best ways to organize content on the new SAMHSA.gov:
At SAMHSA, our Web improvement efforts center around a “customer first” approach in everything we do. Much of our recent work focused on understanding how information on the agency’s website should be organized and prioritized.
How are we doing this? A variety of tools and techniques are helping us meet this goal, such as directly soliciting feedback from customers via comments and card sorting exercises, using trending social media stories to identify what issues may be of greatest interest to SAMHSA customers, and examining website metrics to find out which website features are our customers’ favorites.
Written By: Andrew Wilson, Office of Communications, SAMHSA Thousands of people visit SAMHSA’s Substance Abuse Treatment Services Locator and the Mental Health Treatment Services Locator every day. These resources provide a vital link between local resources and individuals looking for help.