by Andrew Wilson – SAMHSA’s Office of Communications
Several weeks ago, we posted a draft version of what the new SAMHSA.gov homepage might look like and asked for your feedback. The new page is still very much a work in progress, however posting the page at such an early stage gives your voice and your input an even greater role as this project moves forward.
As expected, the response that we received was tremendous. Seventy five unique ideas were submitted and nearly one hundred people participated in the discussion. Many useful observations were shared with several key themes emerging:
- Our Audience is Diverse: The “I am a…” feature that allowed individuals to self-identify by their professional or personal connection to behavioral health garnered, by far, the greatest interest. Not only was there a suggestion to give this element greater prominence on the page, but many ideas were proposed for additional audiences to highlight.
- Our Audience Extends Beyond the Behavioral Health Community: The diversity of our audience clearly demonstrates that the information on our website needs to be accessible to a wider swath of the public. Communicating effectively with the behavioral health community is obviously extremely important but we must also ensure that our content is written and organized so that anyone coming to the website can get the information and help they need.
- Improvement is a Process not a Goal: Although the feedback that we received was overwhelmingly positive, there remains much to be done. Areas that need work include some of the terminology and language currently used as well as the need to reduce the complexity of the page layout.
Finally, thank you to everyone who participated in the discussion and took the time to provide this incredibly valuable feedback. More opportunities to participate will be coming soon.